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Refund/Cancellation Policy

Appointments must be canceled or rescheduled at least 48 hours in advance. If you fail to cancel or reschedule an appointment within 48 hours, or miss an appointment, you will be charged for a full session and forfeit your deposit. Refunds will not be provided for services already rendered.

Coaching Acknowledgement

Tyesha "Ty" Davis, Coach Ty and owner of Success Steps Coaching, LLC does not purport or make claim to be a healthcare or mental health professional. Ty Davis does not provide medical, mental, or healthcare advice, information, diagnosis or prognosis. Ty Davis is not a doctor, nurse, psychologist, psychiatrist, social worker, or any other designated mental health practitioner. Success Steps Coaching, LLC is not a medical practice, healthcare facility, or mental health program. Success Steps Coaching, LLC is a non-medical, professional coaching business that does not make any guarantees of client outcomes and success based on services received from Ty Davis and Success Steps Coaching, LLC.

The information, services, and recommendations provided through the coaching sessions at Success Steps Coaching, LLC are based on the work experience and educational experience of Ty Davis, Certified Life Coach. 

If at anytime Ty Davis determines the client's needs are exceeding her realm of knowledge, expertise, and business offerings, Ty Davis has the right to terminate the coaching agreement, contract, session, and client relationship.

 

Additionally, Tyesha "Ty" Davis, "Coach Ty" has the right to refuse service if it is deemed a conflict of interest, inappropriate communication or behavior by the client or "potential client."   

By booking a service through Success Steps Coaching, LLC, the user, client acknowledges and accepts that their (your) success is created and determined by you and that coaching is a tool to aid in awareness and understanding.

Confidentiality

All information obtained during session is confidential unless there is compelling professional reason for disclosure. In all circumstances, I will be judicious in the amount of information that is disclosed. When possible, I will inform you about the disclosure of confidential information and possible ramifications before the disclosure is made. I may disclose confidential information without your consent as required by law or if the confidential information may put you or someone else at risk of harm. I will only disclose confidential information to third parties with appropriate written consent.

 

Availability

Success Steps Coaching, LLC is available by appointment only.

 

Rates

Rates for each service are listed on the website and during booking. Rates are subject to change at any time. Be sure to refer to the services page for the most up to date rates. Payment Policy All coaching sessions must be paid in full prior to the coaching sessions. 

Contacting us

If you have any questions, concerns, or complaints regarding this Agreement, we encourage you to contact us using the details below:

info@successstepscoaching.com

This document was last updated on October 20, 2023

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